A little warmth goes a long way
Good food begins with good masalay.
Carefully chosen spices, full of colour and character. Bring a little more ikhlas to your everyday cooking.
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Ikhlas Kay Mirch MasalayHonest flavour, every day
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Ikhlas Kay Mirch Masalay
For an order inquiry, please include your order number so we can identify the order and assist you.
Contact number: 03089154037
WhatsApp: 03089154037
Order inquiries
- Include your order number and the name used at checkout.
- For a wrong, damaged, or defective item, describe the issue and the product received.
- Use the contact details above for order support.
Return & Refund Policy
Policy details should be confirmed and maintained by the business owner.
Wrong product received
If your order contains a different product from what you ordered, contact us with your order number and a description of the item received. The business will review the order details and advise the next steps.
Damaged or defective product
If a product arrives damaged or appears defective, contact us and explain the issue, including your order number and the affected product. The business will review the details before advising what can be done.
How to report an issue
Use the verified business contact details on the Contact Us page. Include your order number, the product name, and a clear description of the issue. Do not send sensitive payment credentials.
Return eligibility
Eligibility is reviewed by the business based on the order and reported issue. Any product condition requirements, return arrangements, or other eligibility rules must be confirmed by the owner before they are treated as binding policy.
Refund process
If a refund is approved after review, the business will confirm the amount, method, and processing details with the customer. This page does not promise a fixed return period, automatic refund, or processing timeframe.
Contact instructions
Please provide your order number and the contact details used for the order. The owner should replace the contact placeholders on the Contact Us page with verified details.
Delivery & Payment
Delivery charges depend on the city selected at checkout.
Delivery charges
- City fees shown below are loaded from the website’s Supabase delivery city settings.
- A configured fee of Rs 0 means Free Delivery.
- Select Other City and enter your city if it is not in the list.
- If a city fee is unknown, it is not treated as zero. Charges will be confirmed later and require customer acceptance at checkout.
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Bank transfer payment
Bank Transfer is the payment method used at checkout. The bank name has not been supplied and is not invented here.
Account title: Ikhlas Kay Mirch Masalay
IBAN / Account Number: PK24UNIL0109000350944805
New orders start with payment status Pending Verification. The business verifies the transfer before updating payment status and confirming order progress. Checkout displays the current account details and does not request a payment screenshot or transaction ID.
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